Terms & Conditions

We run different sales and promotions all throughout the year. If there are specific conditions  to a specific sale or promotion/giveaway, we will list these conditions separately. All minimum spend requirements are to be met in AUD.

Sales and promotions are not run in conjunction with one another, and therefore only 1 offer can be claimed at a time. Free Gifts with purchases allow for one gift per order.

Returns are not accepted on sale or promotional items, unless deemed faulty through the manufacturing process.

If a discount code is required for the sale or promotion, only one discount code is able to be used at a time at checkout, including loyalty reward vouchers. Any secondary discount codes applied will override the previous code used, and only one will be accepted.

Shipping charges may apply during sales and promotional periods, outside of our general postage fees.

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Mama Bracelet GWP

Free Mama Bracelet on orders over $200. Bracelet must be added to cart to be redeemed. Not to be used in conjunction with any other offer including loyalty rewards. Offer not available on the app. Promotion valid from 12am 30th April to 11:59pm 30th April, or until stock lasts. Offer available online and in store. No returns or exchanges unless deemed faulty.

SHARE THE LOVE

15% off sitewide, online only. Discount code must be applied at checkout. Not to be used in conjunction with any other offer including loyalty rewards. Code valid from 9am Saturday 27th April to 9am Monday 29th April. Excludes charity, collaboration pieces (eg. Em Carey, Jessica Urlich pieces) and gift cards.

FREE GIFT WITH PURCHASE - JESSICA URLICHS ARCHED QUOTE CARDS 
Free gift on orders over $100. Item must be added to cart at checkout - free gift prompt will pop up when minimum requirements are met, and where stock is available. Promotion running in conjunction with the release of the Jess Urlichs Collection, from 18/04/24 only while stocks last. Offer available online and in-store. Free gift is not able to be returned or exchanged. 

Mystery Voucher - 200k Celebration
To Receive Mystery Voucher: No minimum spend! Order must be placed within the promotional period to be eligible. Online orders only. Valid until stock lasts, running between 12am Friday 29th March & 11:59pm April 1st.

To Redeem Mystery Voucher: Enter code at checkout. Minimum spend $50. Discount excludes charity, collaboration items & gift cards. Voucher Expires 12th of May. Discount code must be applied at checkout. Not to be used in conjunction with any other offer. Code can be used online and in store. No returns or exchanges.

MYSTERY PRODUCTS
Unless otherwise specified in the product name, all mystery products will be random selection, and can be in any metal tone. Products will be selected during the dispatch process and will not be catered to specific customer requests. Please not that Mystery Products (including studs, bracelets, charms etc) are not able to be returned, due to the nature of heavily discounted promotions.

BRIDAL PARTY OFFER
Offer applies exclusively to the Bridal collection, online and in stores!

BUY 2 - 5% OFF CODE: BRIDALPARTY5

BUY 3 - 10% OFF CODE: BRIDALPARTY10

BUY 4 - 15% OFF CODE: BRIDALPARTY15

Loyalty rewards are not able to be used in conjunction with any other promotion or discount. Loyalty rewards vouchers can only be used on purchases of $50 or more (see below list for full details). You must remain active on your loyalty account every 6 months for your loyalty points to remain valid. Keep your account active by making a purchase or redeeming a reward!

Loyalty Discounts:

- $15 off ($50 min spend)

- $30 off ($60 min spend)

- $60 off ($100 min spend)

- $150 off ($200 min spend)

- $200 off ($250 min spend)

Bridal Party Offer

Offer applies exclusively to the Bridal collection, online and in stores!

BUY 2 - 5% OFF CODE: BRIDALPARTY5

BUY 3 - 10% OFF CODE: BRIDALPARTY10

BUY 4 - 15% OFF CODE: BRIDALPARTY15

Lucky Dip items purchased are not able to be returned unless faulty due to the manufacturing process. They are heavily discounted items, therefore sales conditions apply. They are ‘mystery’ by nature of this promotion and cannot be exchanged or returned due to change of mind.

Our gift cards and store credits have an expiry of 3 years from the date of purchase (gift cards) or from the date of issue (store credits).Gift cards and store credits can be used at any time within the valid time frame, including sales and promotional periods. Simply enter the gift card or store credit number in the discount code/gift card section at checkout.Gift cards are treated as cash, and will not be replaced if lost or stolen, and are non-refundable.

Pre-order items have an approximate shipping time of 8 weeks from the date of purchase, however all estimated dispatch times will be included in the product description.

If your order contains other pieces in addition to a pre-order item, your full order will be held and shipped together with your pre-order piece. If you are wanting other pieces sooner, we recommend placing separate orders.