Attaching & Adjusting

Step 1: Layout your charms in the order you would like to attach

Step 2: Stretch the bracelet to expose the elastic next to the charm bar

Step 3: Push the elastic through the middle of the overlapping jump ring, or slide the elastic through the loop ending - like a key ring!

Step 4: Slide the charm onto the charm bar to secure

Create Link Chain Necklace

Step 1: Find the opening in the clasp and lift outward to open

Step 2: Once open, slide your charms of choice on.

Step 3: Hook the end of the chain back onto the link and press the link closed to secure.

Step 1: Locate the adjustable ball clasp and undo from chain

Step 2: Holding the ball between two fingers, pull the chain through the ball to adjust to your ideal length!

Step 3: do your necklace up and rotate the chain so the excess hangs down the back.

Your Louis & Andre watch bands use a link system and will need to be adjusted by us in store, or by your local jeweller or watch specialist. This is usually a quick process in store, but please allow up to 1 business day for our team to adjust your piece.

Did you know that you can design your own piece, right here on our website! Our create app allows you to play with different combinations of bases and charms, for the perfect sentimental piece or gift.

Click here to start designing!

Need some inspiration? Reach out to our team on Live Chat - we’re always here to answer your questions, to make recommendations, and help you design the perfect piece.

Don't worry! This is a simple adjustment that can happen with high-quality, malleable metals.Follow these quick steps to get your earrings clicking securely again:

• Open the earring and gently use your thumb to push up on the earring post.
• Try closing the earring and listen for that “click” sound. If it still doesn’t close, you may have pushed it up too far.
• Gently push the post down and try closing the earring back once more! 
• You can adjust the earring post until it securely clicks into place once closed