Casual Retail Sales Assistants NEW BOUTIQUE - Armadale, VIC APPLY NOW

Are you passionate about delivering exceptional customer service, being part of a team and love the excitement of working in retail? We're looking a number of Retail Assistants to join our team at our BRAND NEW BOUTIQUE OPENING IN NOVEMBER.

Our Retail Assistants are our brand ambassadors, and the essential link between our products and our customers. Coached by the store management team, our Retail Assistants lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store teams shape the look, feel, and atmosphere of the store.  

RESPONSIBILITIES                

• Influence and increase sales in a one to one selling environment
• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPS, ATS and productivity
• Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
• Learn and confidently share FRANCESCA product knowledge to maximise sales and provide an unforgettable customer experience. This includes the FRANCESCA story, production process, our Company values, product knowledge, trends and best sellers
• Encourage customer loyalty - discussing upcoming collection launches, obtaining customer data.
• Be a brand and store ambassador by maintaining a stylish and well-presented appearance
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment 
• Operating the till system, handling financial transactions including returns and exchanges 

THE INDIVIDUAL

We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Francesca jewellery in their own way, and sharing these ideas with our customers. This means that a love for our product is vital.

Ideal candidates will have:

• Must be available at least 3 days/week ongoing and have FULL AVAILABILITY from November 1, 2025 - January 11, 2026
• Strong selling skills, with experience in a boutique environment with 1-1 sales experience preferable
• Excellent communicator – Sales Assistants needs to initiate contact and communicate confidently, so articulate spoken English is essential
• Ability to work well under pressure, in a fast-paced, sales driven atmosphere – our stores are often very busy, with long queues of customers waiting to be served
• A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team
• Customer focused
• Flexible approach; Sales Assistants work on rotational shifts, including weekends and Public Holidays.
• Must be available to start in Early November 2025

What we can offer

Other than our amazing team, you’ll enjoy generous discounts, have the opportunity to work with some of the most passionate people in industry whilst having the opportunity to grow your career.

If you are looking for a new challenge and feel you have the relevant experience then we’d love to hear from you!

To apply, please complete the application form below.

Applications Close: 5pm, Sunday 2nd November 2025